Refund Policy
Last updated: September 2026
Free Builder
The app builder is free — there is nothing to refund. If a build fails, contact us and we will fix it.
The app builder is free — there is nothing to refund. If a build fails, contact us and we will fix it.
Download Unlock (one-time; priced by country — ₹299 in India, $4.99–$29 elsewhere)
If the unlock does not work — you paid and we cannot get your app to you, or a Free App Maker splash screen still appears in a freshly built app — contact us within 14 days of purchase and we will refund you in full. Email support@freeappmaker.org or use the Contact Us form with your payment email address. Your download link stays live for 7 days. After that the file is removed from our servers and you can rebuild the same app free of charge with the same email — your unlock never expires. Refunds go back to your original payment method, normally within 5–10 business days. The charge appears on your statement as FREE APP MAKER BY KCF; the seller is KCF LLC. A refund revokes the unlock: your apps can no longer be downloaded. See Pricing for what the unlock includes.
If the unlock does not work — you paid and we cannot get your app to you, or a Free App Maker splash screen still appears in a freshly built app — contact us within 14 days of purchase and we will refund you in full. Email support@freeappmaker.org or use the Contact Us form with your payment email address. Your download link stays live for 7 days. After that the file is removed from our servers and you can rebuild the same app free of charge with the same email — your unlock never expires. Refunds go back to your original payment method, normally within 5–10 business days. The charge appears on your statement as FREE APP MAKER BY KCF; the seller is KCF LLC. A refund revokes the unlock: your apps can no longer be downloaded. See Pricing for what the unlock includes.
Play Store Pack (one-time; priced by country — always shown before checkout)
The Pack includes your app unlock immediately, plus the files you need to publish the app yourself: the Android App Bundle Google Play requires, your app signing key, a hosted privacy policy page, the store graphics at Google’s required sizes, prepared answers for Google’s content rating and Data Safety forms, and a step-by-step upload guide. You make the submission from your own Play Console, so the outcome of Google’s review is not ours to guarantee and we do not promise approval. If the files we send are wrong, incomplete or unusable, we will correct them or refund you in full. If Google declines your app or asks for a change to the files, we regenerate your files once, free of charge, and help you read Google’s reason. We cannot refund because Google declined your app, because your website’s content or your Play Console standing caused a refusal, or because you changed your mind after receiving working files. Section 6 of our Terms sets this out in full — email support@freeappmaker.org or use the Contact Us form with your payment email address. Refunds are processed manually by our team and returned to your original payment method, normally within 5–10 business days; a refund revokes the app unlock and the Pack files may no longer be used. The charge appears on your statement as FREE APP MAKER BY KCF; the seller is KCF LLC.
The Pack includes your app unlock immediately, plus the files you need to publish the app yourself: the Android App Bundle Google Play requires, your app signing key, a hosted privacy policy page, the store graphics at Google’s required sizes, prepared answers for Google’s content rating and Data Safety forms, and a step-by-step upload guide. You make the submission from your own Play Console, so the outcome of Google’s review is not ours to guarantee and we do not promise approval. If the files we send are wrong, incomplete or unusable, we will correct them or refund you in full. If Google declines your app or asks for a change to the files, we regenerate your files once, free of charge, and help you read Google’s reason. We cannot refund because Google declined your app, because your website’s content or your Play Console standing caused a refusal, or because you changed your mind after receiving working files. Section 6 of our Terms sets this out in full — email support@freeappmaker.org or use the Contact Us form with your payment email address. Refunds are processed manually by our team and returned to your original payment method, normally within 5–10 business days; a refund revokes the app unlock and the Pack files may no longer be used. The charge appears on your statement as FREE APP MAKER BY KCF; the seller is KCF LLC.
Custom Engagements
Refund terms for custom work are agreed in writing as part of each engagement before any payment is made. If we fail to deliver what was agreed, you are entitled to a remedy as set out in that agreement.
Refund terms for custom work are agreed in writing as part of each engagement before any payment is made. If we fail to deliver what was agreed, you are entitled to a remedy as set out in that agreement.
Non-Refundable Circumstances
Refunds are not available if: (a) the APK was successfully delivered and downloaded, (b) the issue was caused by the website you submitted being inaccessible or incompatible, (c) you changed your mind after a successful download, or (d) your account was terminated due to Terms of Service violations. These circumstances apply to builds and custom engagements; the download unlock and the Play Store Pack are each covered by their own terms above.
Refunds are not available if: (a) the APK was successfully delivered and downloaded, (b) the issue was caused by the website you submitted being inaccessible or incompatible, (c) you changed your mind after a successful download, or (d) your account was terminated due to Terms of Service violations. These circumstances apply to builds and custom engagements; the download unlock and the Play Store Pack are each covered by their own terms above.
How to Request a Refund
For the download unlock or the Play Store Pack: email support@freeappmaker.org (or use the Contact Us form) with the email address you paid with. For custom engagements: use the Contact Us form, selecting "Other" as the reason, and include the details of your engagement. We aim to process all refund requests within 3–5 business days. Approved refunds are returned to your original payment method.
For the download unlock or the Play Store Pack: email support@freeappmaker.org (or use the Contact Us form) with the email address you paid with. For custom engagements: use the Contact Us form, selecting "Other" as the reason, and include the details of your engagement. We aim to process all refund requests within 3–5 business days. Approved refunds are returned to your original payment method.
Questions
For any questions about a purchase, a refund, or a custom engagement, please reach out through the Contact Us form or email support@freeappmaker.org. Free App Maker is a part of KCF LLC, California, USA.
For any questions about a purchase, a refund, or a custom engagement, please reach out through the Contact Us form or email support@freeappmaker.org. Free App Maker is a part of KCF LLC, California, USA.